Terms of sale

JAMONES BERMEJO, S.L., with VAT number B16214413, and with registered office at Polígono El Cantorral, 14, C.P. 16.004 - Cuenca, is the owner of an Internet portal, accessible at the url: https://www.jamonesbermejo.es/

Placing orders through https://www.jamonesbermejo.es/ implies acceptance by the User of all the conditions of sale described below.

1. WAYS TO PAY

You can pay for your purchases by the following means:

1. by credit or debit card, through our secure payment provider Redys.
2. By bank transfer. With this form of payment we advise you to send the payment receipt to the e-mail jamonesbermejo@hotmail.com once the operation has been carried out in order to speed up the shipment, since the order is prepared once the payment has been received.

2. SHIPPING

The order will be sent 24-48 hours after the payment has been made in general situations. With the exception of international orders, or conditions beyond Jamones Bermejo, such as local and national holidays, strikes and unforeseen events at the transport agency. Orders that require additional preparation, such as sliced ham, may take one more day.

*If, on receiving the order, you find that there is any damage to the packaging, you must indicate this to the transport agency on the delivery note for the reception of the goods.

The rates are as follows.

1. The price in Spain is from 8.50 euros to 49.99 euros from 3.90 euros for purchases from 50 euros to 79.99 euros and free from 80 euros of purchase.
2. The price for Europe(Portugal, France, UK, Italy, Germany, Belgium, Holland, Austria) is € 19.90 for purchases up to 50 €, € 25.90 € for purchases from 50.01 €  to 79.99 €,  38,90 € for purchases from 80 €  to 150 €, 44.90 € for purchases from 150.01 € to 250 €, 64.90 € for purchases from 250.01 € to 500 €, 74.90 € for purchases from 500.01 € to 1000 €.
3. The price for Europe(countries not included on point #2) is,€ 34.90 for purchases up to 50 €, € 44.90 € for purchases from 50.01 €  to 79.99 €,  64,90 € for purchases from 80 €  to 150 €, 99.90 € for purchases from 150.01 € to 250 €, 149.90 € for purchases from 250.01 € to 500 €, 279.90 € for purchases from 500.01 € to 1000 €. For orders over 1000 , consult our fares by mail or phone.

3. RETURNS

We want you to be very happy with your purchase, but in case you are not, we offer you the possibility of an exchange or a refund of the amount paid (excluding shipping).

The shipping costs, as long as they are not due to an error or defective goods, will be paid by the customer. We do not accept freight forwarding. Please send your returns through a reputable shipping company. Jamones Bermejo S.L. is not responsible for any damage, loss or theft in transit.

When we check that the product you wish to return is in perfect condition, we will arrange for an exchange or refund of the value of the product (excluding shipping).

Exchanges can be made for a product of equal or greater value. In case of higher value, you will have to pay the difference.

Please contact us by phone at Customer Service 00 34 969227622, or by email at: info@jamonesbermejo.es indicating the invoice number and the problem detected.